Delivery Policy And Order Lead Time

Your order will be fulfilled by the delivery date set out in the Order Confirmation or, if no delivery date is specified, then within 30 days after the date of the Order Confirmation, unless there are exceptional circumstances or Public Holidays.

Large orders are subject to individual approval, hence their delivery date may vary case by case.

Your order will be delivered to the delivery address within Hong Kong you specify when placing your order, unless you choose to collect it from our shop.

If you choose to collect at our shop, please take with you the order number and confirmation email, along with some form of identification with a picture (such as an ID card or a passport).

Products within the same order cannot be delivered to different addresses.

We offer a variety of couriers for product deliveries. It is not possible to specify a precise time at which a delivery will take place.

Please note that the courier may require deliveries to be signed for.